Automation Personnel Services, Inc., a leading employment agency in the light-industrial sector, announced today that they have won ClearlyRated's Best of Staffing® Client and Talent Awards for 2020 for providing superior service to their clients and placed talent. This is the fifth year in a row Automation Personnel Services has achieved the ClearlyRated Best of Staffing® award, qualifying them for the prestigious Diamond Award.
On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Winners who earned the Diamond Award distinction have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients. For instance, Automation Personnel Services, Inc. received satisfaction scores of 9 or 10 out of 10 from 71.6% of their clients, significantly higher than the industry’s average of 24%, and earned a Net Promoter® Score of 63.4%, significantly higher than the industry's average of -2% in 2019. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients.
Additionally, 2020 marks the second straight year Automation Personnel Services has won the Best In Talent award, a significant achievement during this era of historic-low unemployment and fierce competition in the staffing sector.
"This is a tremendous achievement and a significant milestone in the history of our company," says Automation Personnel Services President & CEO Stephen Nordness who, along with his wife Leslie, launched the company in 1990. "As we celebrate our 30th Anniversary in 2020, earning recognition as leaders among client and staff satisfaction underscores the hard work, loyalty, and dedication of our staff and 37,000 associates who make up the Automation Personnel Services family.
"We have won the Best of Staffing Client Satisfaction Award in 2016, 2017, 2018, 2019, and now 2020," Nordness adds. "Less than two percent of staffing firms receive this award each year and we are thrilled to have achieved this for five straight years! I couldn't be prouder, and I look forward to an even more successful future.”
“Now, more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn't be prouder to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
ABOUT AUTOMATION PERSONNEL SERVICES, INC.
Automation Personnel Services was founded in 1990 in Birmingham, Alabama and has grown to become one of the largest independently owned staffing companies. They now have 38 offices in ten states throughout the Southeast. Automation specializes in providing light industrial employees to a variety of customers across the country with temporary and temp-to-hire associates, as well as executive recruiting.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.